FAQs

Here are answers to some of the questions customers frequently ask.

How do I place an order?
Simply choose the item you'd like to purchase, add it to your shopping cart, and follow the checkout process to complete your order securely.

Which payment methods are accepted?
We currently accept major credit cards, including Visa, Mastercard, and American Express.

When will my order be processed?
Orders are typically prepared for shipment within 1 business day after payment has been successfully received.

How long does delivery usually take?
Estimated delivery is generally between 3 and 5 business days after your order has been dispatched.

When are orders shipped?
Orders are shipped Monday through Friday, excluding public holidays.

How can I contact customer support?
You can reach our support team anytime by emailing support@cehex.shop. We'll be happy to assist you.